Post #7 - Final Reflection

Returning to my first post, I felt that effective communication is essential and that written, verbal and non-verbal communication skills are important to me. Through these 12 weeks, I still believe that these aspects of communication are crucial. However I found that there are also other areas that I cannot over look.

The part on writing good/bad news messages left a rather deep impression on me. I realised that writing a bad news message is definitely not an easy task. One needs to take into account the feelings of the other party while delivering the message across in order to minimise the impact of the negative news.

The other part of the module that I found useful is the research project. Prior to this course, I have not done any projects that require survey analysis. During the last few weeks, I have learnt to formulate survey questions and draw conclusions from the data gathered. During the project, as each person will have his/her own viewpoints, it allowed me to recognise the importance “give and take” or compromise so that a reasonable decision can be made.

I also believe I benefited a lot from the job search sessions. I had never written a job application letter before and had no idea of its importance. But now, I realise that our resume and job application letter are the two most important things which more or less decides whether or not we will be granted an interview for the job we seek. In addition, the mock interviews gave me a idea of the questions I can expect during an interview, which I feel will better prepare me for future interviews when I graduate.

To conclude, I do not regret taking this course. It has definitely made me more aware of the various area of communication which is important in life.